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The Team
The Marketing team is responsible or showcasing our company, our properties and the city of Detroit in the most exciting ways possible for a diverse array of audiences. The Marking Team uses a variety of mediums, including film, photography, graphic design and web development, to tell Detroit’s evolving story. Close collaboration with internal and external partners provides our team with the many resources we need to bring new ideas to life. As we work to preserve the rich history of Detroit, we’re forward-thinking in our vision for its future.
Position Summary
Project Managers on the Marketing Team are the backbone of every project; they provide the project timeline, manage resources and communicate information between stakeholders to deliver projects on time, on budget and in line with client expectations. By coordinating the details of the project, these critical team members empower their production-oriented colleagues.
Position Responsibilities
- Define and document the scope of work for every project
- Create project timelines based on scope and deliverables
- Communicate project status to clients and stakeholders on a regular basis and minimize our exposure and risk on projects
- Lead problem-solving efforts when projects become stuck or get off track
- Anticipate client needs without being explicitly asked
- Serve as a first point of critique and feedback of work by assessing it against the original scope and most recent expectations provided by clients or stakeholders
- Analyze business and user needs, document requirements, and formulate and define a project’s scope and objectives
- Manage basic project phases, coordinate and drive communication, facilitate decisions and follow through on the execution of projects
- Facilitate regular meetings between clients and project teams
- Effectively apply our project management methodology and project standards as well as help develop best practices and tools for project execution
- Be responsible for reviewing requirements for completeness, developing project plans, determining resource assignments, overseeing the completion of reviews and approvals with the requesting client, and managing all creative tasks to project completion
- Work closely with copywriters, graphic designers, photographers and videographers on the Marketing team, as well as with external partners to manage projects
- Determine and monitor resource requirements and issues
- Create, maintain and enforce budgets and estimate approvals, including creating and submitting purchase orders, invoices and check requests
- Determine and negotiate project costs
- Enforce quality control (proofreading, legal and associated business approvals)
- Escalate issues as needed when project scope, budget and/or client expectations are at risk
Position Requirements
- Bachelor’s degree
- 3 years of experience in a project management role on a creative team or multimedia production team
- Detailed knowledge of project management techniques and methodologies
- Ability to assess problems and solve them with a strong sense of urgency
- Ability to handle multiple aggressive deadlines and juggle multiple responsibilities
- Ability to motivate a team to work together in the most efficient manner
- Ability to communicate with all levels of the organization and deliver sensitive or difficult information tactfully
- Ability to define and breakdown project deliverables
- Ability to develop a task-based schedule, a project estimate or budget, and a team/resource plan
- Ability to provide consistent and timely client communication
- Ability to remain flexible during times of change
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The Team:
The Marketing Team is responsible or showcasing our company, our properties, and the city of Detroit in the most exciting ways possible for a diverse array of audiences. The Marking Team uses a variety of mediums to tell Detroit’s evolving story including film, photography, graphic design, and web development. Close collaboration with internal and external partners provides our team with the many resources we need to bring new ideas to life. As we work to preserve the rich history of Detroit, we’re forward-thinking in our vision for its future.
Position Summary:
The Director of Project Management on the Bedrock Marketing team leads a team of project managers to produce and deliver a diverse variety of creative and strategic projects within Bedrock’s marketing portfolio. Through the leadership and mentorship of the project management team, the Director of Project Management assures that all projects are delivered on time, on budget, within scope and with exceptional client service to all stakeholders. As this is a new position on the Bedrock marketing team, the Director of Project Management has the opportunity to collaborate with the VP of Marketing and the Creative Director to design, implement, facilitate and evolve a systematic approach to project management. Client service is of the utmost importance on the marketing team and as such the Director of Project Management must be able to pair efficient productivity with a highly communicative and collaborative approach to working with stakeholders.
Position Responsibilities:
- Build a standardized project management workflow, combining team members, software tools and processes to deliver a solution that is repeatable, transparent and allows for efficient team member utilization across projects using work hours and full-time equivalency metrics
- Evaluate, recommend and implement project management software solutions
- Create processes and communications strategies (internal and external) for every aspect of the project lifecycle from inception to delivery
- Train and develop the project management team on new systems and processes, while leading through change
- Lead, mentor and grow a team of project managers with special emphasis on following routinized project workflow methodology, client service skills and problem-solving skills
- Serve occasionally as a project manager on high value projects within the Bedrock marketing portfolio (often alongside the VP of Marketing and Creative Director)
- Report to VP of Marketing and other senior leadership regularly on project status and team member utilization in verbal and documented formats
- Partner with VP of Marketing and Creative Director regularly in order to oversee efficient deployment of marketing team resources across projects
- Collaborate with the VP of Marketing and the Creative Director to set priorities for the marketing team and to lead the team through our aggressive growth trajectory
- Set clear performance expectations for project managers on the team and mentor them to deliver on these expectations
- Develop a standard process for engaging third party contractors as needed for task-specific production items such as photography, website development, graphic design, etc.
Position Requirements:
- Bachelor’s degree
- 7 years of experience operating on a project management team within a creative agency or multimedia production environment
- 2 years managing direct reports within a project management environment
- Expert knowledge of project management techniques, software tools and methodologies
- Experience force-ranking projects and re-prioritizing staff assignments
- Extraordinary ability to communicate clearly in written and verbal form
- Excellent client service skills backed by advanced emotional intelligence
- Ability to assess problems and solve them with a strong sense of urgency
- Ability to handle multiple aggressive deadlines and juggle multiple responsibilities
- Ability to motivate a team to work together in the most efficient manner
- Ability to communicate with all levels of the organization and deliver sensitive or difficult information tactfully
- Ability to define and break down project deliverables
- Ability to develop a task-based schedule, a project estimate or budget, and a team/resource plan
- Ability to provide consistent and timely client communication
- Flexible during times of change
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Position Summary
The Art Director supervises up to six graphic designers on the Marketing team and is responsible for guiding those designers on a daily basis to ensure that graphic material is delivered on time with outstanding quality and consistent brand standards. In a fast-paced environment with rapidly changing priorities, the Art Director is a steady hand, providing inspiration, guidance and problem solving for designers on the go. The Art Director is also an effective communicator who can present ideas clearly and compellingly to stakeholders throughout the business.
Position Responsibilities
- Supervise artistic and creative production of up to six graphic designers
- Set design direction and hold graphic designers accountable for meeting deadlines and quality standards
- Mentor graphic designers with hands-on attention to help them grow artistically and professionally
- Engage in problem solving in order to help graphic designers navigate creative challenges more quickly
- Serve as a leading creative force on the Marketing team, contributing fresh ideas and creative concepts for projects and campaigns
- Produce concepts using tools within the Adobe Creative Suite in order to establish preliminary notions for designers to follow
- Lead brainstorms and creative planning sessions with graphic designers and other business stakeholders
- Lead user experience mapping and design exercises for website development projects
- Present creative concepts and work with various business stakeholders in a confident and persuasive manner
- Conceptualize, direct and support the development and acquisition of photography and illustration
- Maintain an ongoing awareness of current design trends and best practices, as well as a commitment to your own personal growth and development
Position Requirements
- Bachelor’s degree in graphic design or another relevant degree
- 5 years of experience in an advertising or design agency or spent in-house on a creative or marketing team at a large consumer brand
- 3 years of previous graphic design experience working on cross-platform campaigns, including web, print, emails, etc.
- 2 years of external client-facing experience
- 1 year of experience managing graphic designers
- Expert proficiency in Adobe Creative Suite
- Strong organizational skills and extreme attention to detail
- Detailed understanding of digital, print and production processes and the ability to collaborate with vendors in the final execution of the work when required
- Excellent written and verbal communication and presentation skills
- Ability to effectively interface with and influence team members and leadership at all levels of the organization and cross-functionally
- Demonstrated ability to evaluate, understand and respond to the needs of the customer
- Willingness to work and integrate with multiple partners
- Superior ability to multitask and prioritize while still being agile and adaptable
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Position Summary
The Investment Associate operates in a fast-paced, dynamic environment and must possess the necessary skills in, and understanding of, investment and acquisition analysis, financing execution, portfolio reporting and development, to support the portfolio of real estate projects managed or investigated by Bedrock.
Position Responsibilities
- Provide analytical support for investment and strategic business decisions related to real estate investment opportunities and capital structure execution
- Perform market and strategic analysis, valuation, financial modeling, project underwriting and financial due diligence across the range of Bedrock’s real estate activities, including commercial, retail, residential, hospitality, parking and mixed-use developments
- Construct project proformas, including investment and acquisition analyses, development budgets and timelines used in structuring transactions
- Support the Vice President of Finance to secure and execute debt and equity funding for real estate projects, including construction financing, permanent loans, bridge loans, public financing vehicles, tax credits, private placements and equity
- Support execution of financial incentives for real estate projects in collaboration with the Incentives team
- Perform investment and portfolio performance analysis and reporting for both internal and third-party equity investor communication
- Support compliance reporting to meet requirements of lenders, tax credit investors and partners
- Interface with external resources and subject-matter experts, such as consultants, legal, tax and accounting professionals
- Assist in the evaluation of potential investment partners and partnership structures
- Research real estate markets locally, nationally and internationally to provide context in benchmarking the performance of Bedrock’s real estate portfolio and maintain key assumptions for analyses
Position Requirements
- Bachelor’s degree with a concentration in finance, accounting or economics preferred
- 3 years of experience in finance, investing, corporate development, investment banking or other financial services
- Experience at a real estate services, investment or development company strongly preferred
- Proven track record of high performance in prior work and university studies
- Proficient knowledge of Microsoft Office suite: Excel, SQL/modeling platforms/reporting
- Willingness to work and integrate with multiple partners
- Strong multitasking and prioritizing abilities while being agile and adaptable
- Demonstrated written and verbal communication skills
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Position Summary:
In this newly created position, the Project Manager in Property Management is responsible for the oversight and management of multiple property-related projects. This team member reports to the Vice President of Property Management and collaborates with multiple teams on a daily basis to ensure deliverables fall within applicable scope and budget.
Position Responsibilities:
- Manage multiple projects within multiple buildings under Bedrock property management
- Schedule and lead meetings on special projects and capital items maintaining project tracking logs and executive summaries
- Document property management procedures
- Audit WO processing and surveys, providing feedback and process improvement updates monthly
- Track building capital expense projects from budget through completion, including variances
- Work with engineering and VP of Property Management on due diligence budgets and the tracking of Day 1 projects
- Oversee due diligence information and property manager transfer, including contracts, utility audits and Day 1 budget items
- Communicate effectively with team members, tenants, residents, vendors, contractors, government offices, property management and senior leadership
- Oversee annual certificate of compliance process for the portfolio, working with building teams to schedule required inspections except for fire safety, which is coordinated by the CMAS team
- Manage the property management binder for the portfolio and maintain the folder structure of the building folders
- Maintain records for elevator entrapments, fire alarms and the monthly scorecard data
- Prepare and manage bulk RFP processes that affect multiple buildings in the portfolio
- Manage the building standards documents, coordinating with construction, development and IT
- Monitor and prepare monthly reports
- Provide blast support coverage, as needed
- Keep reporting and inspection record for Residential and Commercial Oversight of Fair Housing
- Coordinate locker installations at residential and commercial properties (Parcel Pending, Huntington, etc.)
- Complete tenant handbooks for new properties
- Schedule and conduct after-action reviews of projects and processes with appropriate parties
Position Responsibilities:
- Bachelor’s degree in business or related field preferred
- 3 years of project management experience, preferably in property management field
- Proficient in Microsoft Office suite, including Word, Excel and PowerPoint
- Willingness to work and integrate with multiple partners
- Strong multitasking and prioritizing abilities while being agile and adaptable
- Demonstrated written and verbal communication skills
- Takes ownership of problems and provides solutions
- Team focused mentality
- Willingness and flexibility to work extra hours to meet business needs
- Ability to organize and prioritize a busy workload, work well under pressure and switch gears quickly
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Position Summary
The Promotions and Special Events Coordinator on the Bedrock Special Projects Team coordinates details and logistics for projects and events that are held in nontraditional spaces, which sometimes requires unique research to execute. These events may include press conferences, photo shoots, film shoots, pop-up art galleries and more. This team member makes connections across the Family of Companies and supports Detroit initiatives. The goal is to provide a world-class experience every time.
Position Responsibilities
- Meet with potential clients to review available event spaces, determine requirements and create client proposals
- Own smaller projects and events, and work with the team to execute larger, more complex projects and events
- Create floor plans through the Social Tables program
- Assist with the development of theming and deliverables for each event
- Work with city of Detroit and other community teams to obtain permits and advise the relevant parties of logistics
- Offer vendor recommendations, assist with soliciting quotes for food and beverage selections, and make arrangements for audiovisual service, transportation, travel, entertainment, decor, etc.
- Schedule the workforce for events
- Create an event résumé that includes event details and logistics
- Act as the on-site point of contact to assist with needs at events
- Assist with invoicing and reconciliations, and make periodic reports on the cost of activities
Position Requirements
- Bachelor’s degree
- 1 to 3 years of experience planning and executing events
- Skill with Microsoft Office, PowerPoint and Excel
- Skill with Tripleseat and Social Tables a big plus
- Ability to introduce new ideas to assist with planning and to evaluate aspects of all ideas, including your own
- Ability to deal with difficulties that arise on the spot at events and solve problems
- Ability to change communication style to fit different audiences
- Strong writing skills and the ability to communicate event details creatively and concisely
- Incredibly high attention to detail and high level of organization
- Ability to drive several projects at once
- Ability to plan, organize and establish priorities to achieve results
- Strong sense of urgency
- Tendency to be a self-starter who’s always seeking new projects and ways to improve existing ones
- Ability to work within a budget and within a very tight timeline
- Flexibility to travel and work unusual and often long hours
- Ability to make and leverage connections throughout the Family of Companies
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Position Summary:
A Property Management Administrative Assistant is responsible for administrative duties of the operations of multiple commercial properties. Duties usually include coordination of all office activities pertaining to aspects of tenant relations, building operations and maintenance, property improvement, expense management and contract administration.
Reports To:
Property Manager
Position Responsibilities:
- Serve as liaison to the tenants to ensure quality service
- Coordinate tenant relation activities
- Coordinate tenant move-ins and move-outs
- Ensure the dissemination of information to tenants, staff, building contractors, security staff, etc.
- Maintain tenant and vendor's files and contact lists
- Assist in the coordination of service contracts
- Receive work order requests and report requests to responsible staff and maintain the associated logs and reports
- Oversee and provide direction to on site security and janitorial staff as needed
- Receive and code all invoices
- Maintain emergency procedures, guideline manuals, etc.
- Pursue rent collection and other receivables
- Prepare tenant rent letters and reconciliations
- Perform all other related tasks as assigned by the Property Manager
Position Requirements:
- High School diploma or equivalent required
- Residential Property Management experience required
- A Bachelor's in Business Administration or related field preferred
- A minimum of 3 years of administrative experience required
- Previous experience in commercial real estate is also desirable
- Knowledge of software applications such as Word, Excel, and database management
- Effectively communicate, both verbally and in written correspondence
- Organize and complete multiple tasks
Physical Requirements:
- The employee is required to stand, walk, sit, bend, twist, kneel, push, pull, and grasp when performing the essential functions of the position.
- Vision: Visual acuity adequate to read small print and to drive a motor vehicle is required.
- Hearing: The ability to listen to and understand information and ideas presented in English in person and on the phone is required.
- Speaking: The ability to talk to others in English in person and on the phone and effectively convey information is required.
- Repetitive Motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
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Position Summary
Bedrock's Associate Vice President of Residential Property Management has overall responsibility for maximizing the performance and value of Bedrock's residential portfolio while ensuring an amazing experience for residents and compliance with all federal, state and local requirements. This team member is responsible for formulating and implementing a long-range real estate management strategy.
Position Responsibilities
- Review annual operating and capital budgets prior to presenting to senior staff
- Ensure on-site team members develop effective resident relations at each property
- Review expenditures at the property level, ensuring they are within budget and properly approved
- Ensure regulatory compliance and adherence to all legal requirements
- Conduct regular visits to assigned properties and properties of Senior Property Managers and On-Site Property Managers
- Represent the company within the industry at various functions and within various organizations
- Achieve the highest possible net operating income through the implementation of effective cost control, revenue maximization and delinquency management plans, and variance reporting
- Hire, manage and direct the overall performance and career development of direct reports
- Assist with due diligence efforts on potential acquisitions by inspecting units, scheduling expert inspections and reviewing operations to provide insights to the Acquisitions team
- Liaise with the property teams to ensure market positioning and strategic direction meet portfolio, client and company goals
- Maintain a strong functional relationship with tenants as well as the Leasing, Accounting, Engineering and Security teams, in addition to other internal and external customers
- Establish and implement a training platform to ensure proper team member certifications are in place for Fair Housing and Workplace Safety as well as ongoing staff training
- Continuously improve industry knowledge and expertise through various multifamily investment real estate and property management publications, reports, seminars, trade shows, panels and board discussions
Leadership Competencies & Deliverables
- Integrity & Ethics: Highest standards of personal and professional integrity and ethics
- Strategic Thinker: designs and refines organizational strategies for both the present and future, in a fast-paced, ever-changing, global digital and technology arena
- Customer Experience: Sponsors key initiatives at the organizational level to delivery of messages, pushing for change, providing resources, and generating excitement – both internally and externally
- Communication Agent: Consistently and persistently ensures that vision of Bedrock is clearly communicated to key leaders and that they are able to help others translate the vision into action
- Influence: Achieves long-term strategies by successfully influencing initiatives to key leaders in Finance, Technology, Risk Management, Construction, Legal, Property Management, etc.
- Change Leadership: Takes proactive role by articulating a compelling vision of change; anticipating and overcoming potential obstacles; and addressing conflicts among the leadership group for discussion and resolution
- Partnership: Strategically partners with Bedrock’s leaders. Sustains organizational partnerships during periods of change and adversity
- Team Focus: Models collaboration in building plans and strategies to enhance organizational clarity. Adapts management style to enable optimal team performance
- Commitment to Results: Invests significant resources towards opportunities for radical improvement—setting standards for growth, quality and service that assure market leadership
- Culture Champion: Develops and supports long-range diversity and inclusivity strategies and initiatives that improve market penetration, enhance leadership makeup, and create a culture that values diversity
- People Leadership & Development: Promotes the visibility of current and future leaders and supports individuals with their development to ensure Bedrock’s talent and leadership talent and succession requirements and strategies are achieved
Position Requirements
- Bachelor’s degree in Business, Real Estate or related field preferred
- 10+ years of experience in managing a multisite residential portfolio
- ARM and SPM designations or CAM and CAPS certifications preferred
- Proven success in budgeting, financial management, team development, performance management and leasing
- Certified Property Manager designation or active candidacy for similar designations strongly preferred
- Ability to problem solve and make strategic decisions; ability to be creative, flexible, and adaptable to new situations and assignments
- Ability to communicate effectively verbally and in writing
- Experienced and visionary leader who is able to maximize the strength of the Property Management team and implement an effective property management business plan meeting regulatory compliance and fiscal goals
- Willingness to travel from time to time as required
- Ability to present industry-related matters in front of an audience as required and to speak on behalf of the organization
- Fair Housing certification
- Technology savvy and an understanding of current trends in the commercial real estate industry
- Experience with Yardi or similar property management software
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Position Responsibilities
- Provide administrative support to multiple members of Bedrock’s Accounts Receivable, Accounts Payable and Lease Administration teams
- Open and close all bank accounts and handle cash management
- Act as the backup for treasury management
- Pull bank reports, statements and lockboxes
- Initiate transfers and wires with Controller oversight, including scanning and saving all approved wire transfers
- Handle check scanning
- Collaborate with the Legal team on new entities
- Schedule and coordinate meetings and manage calendars
- Coordinate logistics and prepare materials for meetings and conference calls
- Review, comprehend and provide written summaries of key documents and projects
- Maintain a positive working relationship with all levels of internal team members and outside clients
- Organize and maintain paper documents and electronic files
- Take and distribute meeting minutes, capturing discussions and to-do’s
- Create, revise and edit written material as needed, including presentations
Position Requirements
- 1 year of experience in an administrative role, preferably in an accounting function
- Ability to use and navigate PC platforms as well as Microsoft Outlook, Word, Excel and PowerPoint
- Ability to learn and use new technology
- Passion for administrative work and comfort supporting multiple team members
- Strong attention to detail and a high sense of urgency
- Ability to successfully perform in a fast-paced and changing environment
- Strong ability to multitask, juggle multiple responsibilities and coordinate multiple projects while focusing on supporting the needs of the team
- Self-motivation and the ability to work with minimal instruction or supervision at times
- Ability to take the initiative to keep projects and tasks moving
- Ability to efficiently plan, organize and implement work priorities
- Ability to anticipate and respond to the needs of the Bedrock Accounting Team
- Proven ability to perform a variety of critical and often confidential tasks
- Excellent listening, organizational and communication skills
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Why Bedrock?
At Bedrock, we create unique experiences through real estate! From your experience each day at the workplace to the experience we create for those who live, work, and play in our spaces, we are focused on making a lasting impression through our properties and developments. We are looking for team members that want to make an impact in the fast-paced world of real estate, management and development and who want to be a part of a team who is changing the landscape in the cities where we work. At Bedrock, you will be a part of an inspirational, energy-filled environment. Come join the momentum!
Position Summary
In this newly created position and reporting to Senior Counsel, the Paralegal will be responsible for providing paralegal and project management support as part of a dynamic legal team in a fast-paced, innovative environment. The selected candidate will provide assistance with corporate governance, database management and other important legal initiatives.
Position Responsibilities
- Draft, review, redline and negotiate contracts with internal and external partners including consulting contracts, service contracts, licenses, confidentiality agreements, waivers, management agreements, telecommunications agreements, parking agreements, purchase contracts, software contracts, sponsorship agreements, artist agreements and liquor license contracts
- Summarize and abstract legal documents
- Assist with scanning, filing and data entry of all vendor documentation
- Conduct and summarize legal and industry research
- Manage internal legal processes and the team’s legal knowledge bank
Position Requirements
- 5 years of experience with transactional law
- Experience drafting a variety of contracts and agreements
- Possess the ability to make decisions independently, prioritize effectively within a fast paced environment, and change priorities when required
- Ability to communicate clearly in writing, in person and in small groups
- Advanced critical thinking skills
- Ability to manage time to meet multiple, simultaneous deadlines
- Self-management skills to follow through on tasks and communications
- Willingness and ability to exhibit the highest degree of confidentiality in all company matters
- Proficiency in the Microsoft Office suite and knowledge of iManage or Computershare GEMS system preferred
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Position Summary
In this newly created position, which reports to the Chief Information Officer, the Vice President of Technology has overall responsibility for establishing current and long-range direction of technology aimed at keeping the organization on the forefront of change. The Vice President of Technology evaluates existing business technology resources and recommends new technologies or upgrades/enhancements to existing technologies that have the potential to improve business performance.
Position Responsibilities
- Establish and enforce standards relating to the availability, reliability, scalability and security of purchased or internally built technology solutions
- Stay informed on emerging technologies and evaluates their value to the organization
- Dispense technical advice, guidance, direction and authorization to carry out major plans and procedures
- Coordinate the design, development, marketing and maintenance of technology projects or product lines
- Analyze new technologies and runs competitive analyses
- Promote the interfacing and control of the organization's present technology and the dissemination of technological information throughout the organization
- Act as a liaison between end users and development teams, ensuring that technology is installed or configured in a way that supports business objectives and meets user needs
- Develop specifications and oversees configuration and testing
- Schedule or coordinate the deployment of upgrades or enhancements to minimize downtime or loss of productivity
- Participate in the development of the organization's long-term technology strategy
Position Requirements
- Bachelor’s degree in computer science/business; graduate degree/certifications are a plus
- 10 years of experience in significant IT infrastructure work with specific experiences in Windows and Meraki environments
- Experience with residential and commercial real estate technologies
- Experience developing high-level architecture for usage of platforms and common services
- Knowledge of systems design and development, web-based systems, voice and data communications technologies, security methodologies, open architecture systems, common programming languages, open-source software, business intelligence and data analytics
- Experience at the leadership level delivering innovative strategies and launching enterprise wide programs in a fast paced, evolving organization
- Demonstrated hands-on leadership in the development and implementation of contemporary enterprise technology architectures
- Ability to utilize best practices and current innovations across technology solutions and platforms
- Ability to think strategically, synthesize business data and develop innovative and holistic business solutions that are forward-thinking and growth-oriented
- Ability to build effective relationships and diffuse high-tension situations while still offering constructive feedback
- Ability to aid in the cultivation and execution of business strategies using strong analytical capabilities and fact-based approaches to develop effective solutions to business issues
- Commitment to customer-centered decision making leveraging ITIL best practices methodology
- Strong multi-tasking and prioritizing abilities
- Demonstrated integration and strategic planning skills
- Superior written and verbal communication skills
- Highest levels of integrity as well as a consultative and embracing personality
- Superior interpersonal communication and presentation skills, as well as proven organizational skills
- Ability to be disciplined and focused on business fundamentals
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Position Summary
A Property Manager’s responsibilities are extensive and varied, but this team member is primarily responsible for the overall day-to-day management of commercial properties. This team member places maximum emphasis on providing a positive response to the concerns and needs of the tenants, environmental health and safety, in coordination and conjunction with the owner’s goals and objectives. The principal challenge in the position is to devise innovative strategies to obtain an increase in net management revenue.
Position Responsibilities
- Ensure the operations of the buildings, including janitorial, life-safety, engineering and general maintenance, are implemented
- Negotiate contracts for property services (janitorial, security, landscaping, trash removal and other services) and management of the same
- Monitor the performance of contractors and investigate and resolve complaints from tenants when services are not properly provided
- Understand and comply with pertinent legislation, including local and state laws
- Perform routine inspections of assigned buildings
- Enforce terms of lease contracts, such as rent collection, parking restrictions and termination of lease procedures
- Oversee, make performance evaluations for and provide direction to on-site security and janitorial staff as needed
- Oversee and manage Bedrock Building Services and property administrative personnel
- Prepare annual budgets and review with the team leader and Associate VP
- Ensure all site-specific documentation and reports are completed accurately and on time
- Prepare tenant rent letters and reconciliations
- Monitor compliance with the terms of the management agreements
Position Requirements
- Bachelor's degree in business administration or a related field
- 5 years of commercial property management, experience with retail tenants, and class A experience
- Knowledge of the Microsoft Office Suite and database management
- Solid experience and knowledge in financial accounting, including financial controls, reporting and budgeting, forecasting, variance reporting and CAM reconciliations
- Michigan real estate license
- Excellent verbal and written communication skills
- CAM, CAPS, ARM or CPM certifications and/or FMA or RPA designations preferred
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Position Summary
A Property Manager’s responsibilities are extensive and varied, but this team member is primarily responsible for the overall day-to-day management of commercial properties. This team member places maximum emphasis on providing a positive response to the concerns and needs of the tenants, environmental health and safety, in coordination and conjunction with the owner’s goals and objectives. The principal challenge in the position is to devise innovative strategies to obtain an increase in net management revenue.
Position Responsibilities
- Ensure the operations of the buildings, including janitorial, life-safety, engineering and general maintenance, are implemented
- Negotiate contracts for property services (janitorial, security, landscaping, trash removal and other services) and management of the same
- Monitor the performance of contractors and investigate and resolve complaints from tenants when services are not properly provided
- Understand and comply with pertinent legislation, including local and state laws
- Perform routine inspections of assigned buildings
- Enforce terms of lease contracts, such as rent collection, parking restrictions and termination of lease procedures
- Oversee, make performance evaluations for and provide direction to on-site security and janitorial staff as needed
- Oversee and manage Bedrock Building Services and property administrative personnel
- Prepare annual budgets and review with the team leader and Associate VP
- Ensure all site-specific documentation and reports are completed accurately and on time
- Prepare tenant rent letters and reconciliations
- Monitor compliance with the terms of the management agreements
Position Requirements
- Bachelor's degree in business administration or a related field
- 5 years of commercial property management, including high-rise and class A experience
- Knowledge of the Microsoft Office Suite and database management
- Solid experience and knowledge in financial accounting, including financial controls, reporting and budgeting, forecasting, variance reporting and CAM reconciliations
- Michigan real estate license
- Excellent verbal and written communication skills
- CAM, CAPS, ARM or CPM certifications and/or FMA or RPA designations preferred
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The Building Engineer maintains and operates all building equipment (HVAC, MEP, etc.), performs miscellaneous maintenance throughout the building and supervises all outside vendors working in and around the buildings. This team member must provide professional and courteous responses to management, team members and tenant requests in a timely manner.
Position Responsibilities:
- Respond to requests from multiple sources (supervisor, tenant, security, etc.), prioritize accordingly to alleviate immediate problems and report changing priorities back to supervisors
- Assist in ensuring compliance with all city, state and federal safety and environmental laws, codes, standards and regulations
- Order, maintain and stock inventory supplies as directed by the Maintenance Director or Property Manager
- Induce water treatment chemicals at proper amounts and times in heating and cooling systems
- Perform chemical analysis tests as set forth by the supervisor, reporting any abnormalities and substandard results
- Assist in the training and development of all fellow engineers
- Assume additional duties as delegated by the director of engineering or director of maintenance
- Operate (under supervision as appropriate), maintain and repair (except when specific maintenance and repairs are performed by contractors) all electrical, mechanical, HVAC and MEP equipment as outlined by VP of Engineering, or Director of Maintenance, including, but not limited to:
- HVAC mechanical equipment and related systems
- Electrical equipment
- Chiller systems
- Plumbing systems
- Architectural systems and finishes
- Properly record and maintain:
- Meter readings
- Service request forms
- Payroll time card
- Parts and material forms
- Mechanical room and equipment inspection logs
- Preventive maintenance forms
- Maintain plant logs and files where appropriate
- Maintain superior appearance and working condition of all the MEP systems assigned to the Engineering Department
Position Requirements:
- High School diploma or equivalent:
- Any license required by local, state or national municipalities, for example:
- Current City of Detroit 3rd Class Refrigeration Operators license for all halogenated refrigerants
- EPA Refrigerant Recovery Universal Certification
- Minimum of three years of experience in commercial HVAC
- Ability to climb up and down stairs and ladders
- Ability to lift 50 lbs. or more
- Ability to work standing all day
- Ability to access remote work areas, i.e., crawl spaces, roofs
- Ability to smell, see and hear
- Ability to utilize full manual dexterity (i.e. sitting, squatting, bending, crawling, kneeling, lifting, walking, manipulating tools)
- Intermediate working knowledge of electrical, electronic, pneumatic, and mechanical control devices
- Knowledge of basic hand tools
- Knowledge of power tools (pneumatic, electric or engine drive)
- Ability to read and use shop manuals and drawings
- Ability to read steam, gas, water and electric utility meters
- Ability to use basic measuring and recording equipment such as temperature indicators, pressure gauges, and voltage testers
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Position Summary
The Engineers Project Manager is responsible for the operation and maintenance of all building equipment and systems, including mechanical, electrical, plumbing (MEP), Fire Life Safety (FLS), and Integration. Housed within their layered team is our Building Controls Team, which offers additional in house installation, programming, and management services. The Engineering Project Manager also works on due diligence of newly acquired building ensuring that we stick to outline budgets. The Engineering Project Manager also drives green and sustainability initiatives by using the best technologies available and continuously working to lessen our carbon footprint.
Position Responsibilities
- Overseeing Construction projects
- Experience with project management responsibilities for planning, scheduling and organizing project activities
- Define project scopes of work in collaboration with cross-functional departments and senior management
- Develop project budgets
- Create a detailed work plan/schedule, which identifies and sequences the activities needed to successfully complete the project
- Determine the resources (time, money, equipment, etc.) required to complete the project
- Develop forms and records to document project activities
- Track progress, deadlines, and milestones of company projects and notify appropriate individuals and departments
- Ensure that all projects are delivered on time, within scope and within budget
- Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
Position Requirements
- Bachelors in Engineering or related field, or equivalent combination of education and experience
- Experience in MEP related fields
- Trade or Skilled Trade related fields; Carpentry, Electrician, Plumbing, Construction
- A minimum of five years experience
- Understanding of Construction process
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Position Summary:
To assist the Engineering Manager/Property Manager with the planning, coordination, and management of all mechanical operations, maintenance, energy management programs, and employee development programs to Bedrock quality standards and operating objectives.
The Engineers Team is responsible for the operation and maintenance of all building equipment and systems, including mechanical, electrical, plumbing (MEP), Fire Life Safety (FLS), and Integration. Housed within their layered team is our Building Controls Team, which offers additional in house installation, programming, and management services. Engineering also works on due diligence of newly acquired building ensuring that we stick to outline budgets. The Engineering Team also drives green and sustainability initiatives by using the best technologies available and continuously working to lessen our carbon footprint.
Position Responsibilities:
- Apply Bedrock Engineering operation and maintenance standards to ensure safe, efficient, and operational longevity to all HVAC and MEP related equipment.
- Act as a team member with all members of the Management Staff to insure compliance with all company policies and mandates.
- Accept responsibility for one or more Bedrock Engineering programs as directed by Supervisor.
- Assist with the administration/presentation of all company mandated Assessments, as directed by Management
- Coordinate, oversee, and participate in the successful completion of assigned duties of the Engineering group.
- Prioritize assigned tasks to the Engineering group and execute necessary changes.
- Act without approval to ensure that standards are maintained in the absence of the Supervisor.
- Ensure adequate supply of common and special parts, supplies, tools, equipment, and materials required by the Engineering group.
- Assist in the administration of the Preventive Maintenance program (Yardi) to ensure records are accurate and complete, tasks are performed on schedule, and historic data is preserved.
- Monitor and approve time-cards for hourly staff as directed by supervision
- Guide subordinates to ensure strict adherence to start, lunch, and stop times.
- Guide subordinates to ensure optimum productivity and time management.
- Provide support to Supervisors to ensure compliance with all governmental codes, laws, and regulations.
- Supervise and coordinate Contractor activities as directed by Management, to include all necessary Utility/Equipment shutdowns.
- Develop and maintain favorable professional relationships with tenants by providing prompt and courteous response to Service Requests.
- Conduct at minimum weekly department meetings with the hourly staff to communicate expectations, property developments, company information, etc, to help insure the inclusion of the hourly engineers with management.
- Coordinate engineers shifts (Flex) and overtime assignments as directed by supervision
Other Functions:
- Perform other duties as assigned by the Engineering Manager of a usual and customary nature as would be expected of a Leadership position.
Skills/Abilities:
- Ability to climb up and down stairs and ladders.
- Ability to lift 50 lbs. or more.
- Ability to work standing all day.
- Ability to access remote work areas, i.e., crawl spaces, roofs.
- Ability to use of olfactory, auditory and visual senses.
- Ability to utilize full manual dexterity (i.e. sitting, squatting, bending, crawling, kneeling, lifting, walking, manipulating tools with limbs extended).
- Ability to meet highest attendance requirements.
- Ability to accommodate varying work schedules.
- Intermediate working knowledge of electrical, electronic, pneumatic, and mechanical control devices.
- Knowledge of basic hand tools, i.e., socket sets, wrenches, pliers, screwdrivers, saws and hammers, etc.
- Knowledge of power tools (pneumatic, electric, or engine drive) drill motors, saws, grinder, impact wrenches, and drain cleaner, etc.
- Ability to read and use shop manuals and drawings.
- Ability to read steam, gas, water, and electric utility meters.
- Ability to use basic measuring and recording equipment such as temperature indicators, pressure gauges, and voltage testers.
- Ability to use deductive logic for troubleshooting equipment.
- Intermediate computer keyboard interface skills.
- Good verbal and written communication skills.
Organizational and Leadership Attributes:
- Possess strong organizational and decision-making skills.
- Assist in the development and implementation of practices and procedures for installing, maintaining, repairing, and improving building equipment, structure, and finishes.
- Preplan Engineering group activities to minimize surprises and redirection.
- Help to create an environment of cooperation, impartiality, honesty, respect, and encouragement.
- Demonstrate the ability to lead and motivate subordinate Engineers.
- Involve group Engineers in the decision making and problem solving process where productively beneficial.
- Search for ways to refine Engineering procedures and expand accomplishments.
Position Requirements:
- Become familiar with all Bedrock Engineering programs and standards.
- Develop working knowledge of all common Engineering operations through working exposure, cross-training, educational opportunities, and independent study.
- Participate in training programs both as a student and as a teacher.
- Develop good verbal, written, and electronic communication skills.
- Possess the ability to calculate surfaces, volumes, weights, and measure.
- Possess the ability to perform fundamental electrical calculations and application of Ohm’s Law.
- Possess the ability to perform fundamental heat transfer and fluid/air flow calculations.
- Possess Bedrock integration (Tridium) system knowledge and ability to control systems through on-site staff training sessions.
- Successfully complete all mandatory Bedrock Engineering Training Programs, and assist as needed with the implementation of same within the buildings engineering group.
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Position Summary:
This is a full time hourly non-exempt position that generally works forty hours per week. The employee is on-call for snow removal and emergencies and may be required to come in early, stay late, and work the weekend. Regular work hours are 8:00 A.M. to 5:00 P.M. with a one-hour meal break. Actual shift will vary based on building assignment.
Position Responsibilities:
- Clean all lobby and common areas.
- Clean and stock restrooms as needed.
- Performs exterior grounds upkeep, sidewalk cleaning/sweeping, window washing, etc.
- Sweep entranceways and empty ash/trash receptacles.
- Pick up trash on exterior grounds on daily basis.
- Plunge and clean toilets as necessary.
- Inspect and maintain cleanliness and appearances of all maintenance, utility and storage rooms.
- Inspect and maintain cleanliness and appearances of all vacant spaces.
- Mail runs and building-to-building errands
- Respond quickly to emergency situations
- Perform all assigned work so as to ensure the safety of the building’s tenants and the continuous operation of the site(s).
- Prioritize service calls and follow-up upon completion.
- Order supplies as required, and maintain stock and inventory control.
- Be familiar with and conform to all operating procedures associated with site(s).
- Performs manual snow removal and salting in all weather conditions, if necessary.
- Performs other duties as assigned.
Position Requirements:
- Effective communication skills.
- Ability to work under minimal supervision.
- Ability to prioritize emergency calls.
- Must have high school diploma or the equivalency of the same.
- Janitorial experience helpful.
Physical Requirements:
- Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces. Mobility and flexibility and ability to climb ladders.
- Stooping: Bending body downward and forward by bending spine at the waist.
- Kneeling: Bending legs at knee to come to a rest on knee or knees.
- Crouching: Bending the body downward and forward by bending leg and spine.
- Crawling: Moving about on hands and knees or hands and feet.
- Reaching: Extending hand(s) and arm(s) in any direction.
- Standing: Remaining upright on the feet, particularly for sustained periods of time.
- Walking: Moving about on foot to accomplish tasks, and/or to move from one work site to another.
- Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
- Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.
- Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to-position.
- Grasping: Applying pressure to an object with the fingers and palm.
- Heavy work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
- Must be able to read and write in English.
- Must be able to engage in manual and mechanical snow removal.
- Vision: Visual acuity adequate to read small print and to drive a motor vehicle is required.
- Hearing: The ability to listen to and understand information and ideas presented in English in person and on the phone is required.
- Speaking: The ability to talk to others in English in person and on the phone and effectively convey information is required.
Environment:
- This position works inside and outside. The inside is heated in the winter and air-conditioned in the summer. The employee may be exposed to outside elements present at the time work is being performed including, but not limited to, exposure to heat, extreme cold, rain, snowfall, wind and humidity.
- The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes.
- The worker is subject to outside environmental conditions: No effective protection from weather.
- The worker is subject to noise: There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level
- The worker is subject to hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
- The worker is subject to atmospheric conditions: One or more of the following conditions that affect the respiratory system of the skin: Fumes, odors, dusts, mists, gases or poor ventilation.
- The worker frequently is in close quarters, crawl spaces, shafts, man holes, small enclosed rooms, small sewage and water line pipes, and other areas which could cause claustrophobia.
- The worker is required to function in narrow aisles or passageways.
- The employee is exposed to various chemicals including paint, turpentine and cleaning chemicals.
- The employee is required to operate power equipment including snow blower, power landscaping equipment, and various tools.
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Position Summary
Responsible for helping to oversee the day-to-day process and management of the building Day Porters. The Lead Day Porter will perform building inspections, lead extensive training sessions, communicate with Property Management, etc., to assist in achieving the goal of cleanliness and pristine appearance of the interior and exterior of all properties in the portfolio. They will focus on tenant satisfaction and high quality standard.
Position Responsibilities
- Will directly oversee a team of 25+ team members on a day to day basis
- Regularly assess direct team members to ensure they’re exemplifying the company core values in terms of performance, attitude and professionalism
- Deliver annual performance reviews to direct team members
- Responsible for ensuring the interior and physical surroundings of a building are in pristine condition
- Responsible for working with HR Generalist to handle performance issues and conducting disciplinary action
- Monitor and approve timesheets and time off request for direct team members
- Work with Property Management Teams within the assigned portfolio to ensure all teams are meeting business needs and performance expectations
- Consistently deliver a high level of customer service
- Maintain and assist in the continuous development of the company’s New Hire Training Program for Day Porters
- Assist with instructing continuing education training sessions for existing Day Porters.
- Perform regular inspections of interior of assigned portfolio, including tenant spaces, to observe and assess quality of work of direct team members as well as the nighttime janitorial staff
- Communicate all inspection findings to the appropriate Property Management Team and Day Porter Manager
- Ensure that Day Porters are using proper/appropriate cleaning products and tools
- Ensure Day Porters are following dress code guidelines
- Constantly look for ways to improve processes and efficiency in daily Day Porter tasks and communicate suggestions to Day Porter Managers
- Respond quickly to all emergency situations
- Make sure proper Day Porter coverage has been assigned or arranged to ensure continuous operation and safety within our buildings
- Keep up to date in knowing the operating procedures associated with each building site
- Provide guidance and coaching to Day Porters as needed to help maximize productivity and increase efficiency in their daily tasks
- Demonstrate the ability to confidently lead and motivate team members
- Seek out and eliminate inefficiencies in team processes
- Perform other duties as assigned
Position Requirements
- Excellent oral and written communication skills.
- Ability to work under minimal supervision.
- Ability to prioritize emergency calls.
- Must excel in a team environment.
- Must have high school diploma or the equivalency of the same.
- Janitorial experience a must.
- Must have basic smart phone and computer skills
- Must possess leadership qualities
- 1-3 years of supervisory experience preferred
Physical Requirements
- Standing: Remaining upright on the feet, particularly for sustained periods of time.
- Walking: Moving about on foot to accomplish tasks, including climbing stairs, and/or to move from one work site to another.
- Must be able to read and write in English.
- Vision: Visual acuity adequate to read small print and to drive a motor vehicle is required.
- Hearing: The ability to listen to and understand information and ideas presented in English in person and on the phone is required.
- Speaking: The ability to talk to others in English in person and on the phone and effectively convey information is required when speaking with customers, fellow team members or leaders who only speak English.
Environment
- This position works inside and outside. The inside is heated in the winter and air-conditioned in the summer. The team member may be exposed to outside elements present at the time work is being performed including, but not limited to, exposure to heat, extreme cold, rain, snowfall, wind and humidity.
- The team member is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes.
- The team member is subject to outside environmental conditions: No effective protection from weather.
- The team member is subject to noise: There is sufficient noise to cause the team member to shout in order to be heard above the ambient noise level
- The team member is subject to hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
- The team member is subject to atmospheric conditions: One or more of the following conditions that affect the respiratory system of the skin: Fumes, odors, dusts, mists, gases or poor ventilation.
- The team member is required to function in narrow aisles or passageways.
- The team member is exposed to various chemicals including paint, turpentine and cleaning chemicals.
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Position Summary:
Responsible for the cleanliness and appearance of the interior and exterior of assigned commercial property (ies) with a focus on tenant satisfaction and high quality standard.
Status:
This is a full time hourly non-exempt position that generally works forty hours per week. The employee is on-call for snow removal and emergencies and may be required to come in early, stay late, and work the weekend. Regular work hours are 8:00 A.M. to 5:00 P.M. with a one-hour meal break. Actual shift will vary based on building assignment.
Position Responsibilities:
- Clean all lobby and common areas.
- Clean and stock restrooms as needed.
- Performs exterior grounds upkeep, sidewalk cleaning/sweeping, window washing, etc.
- Sweep entranceways and empty ash/trash receptacles.
- Pick up trash on exterior grounds on daily basis.
- Plunge and clean toilets as necessary.
- Inspect and maintain cleanliness and appearances of all maintenance, utility and storage rooms.
- Inspect and maintain cleanliness and appearances of all vacant spaces.
- Mail runs and building-to-building errands
- Respond quickly to emergency situations
- Perform all assigned work so as to ensure the safety of the building’s tenants and the continuous operation of the site(s).
- Prioritize service calls and follow-up upon completion.
- Order supplies as required, and maintain stock and inventory control.
- Be familiar with and conform to all operating procedures associated with site(s).
- Performs manual snow removal and salting in all weather conditions, if necessary.
- Performs other duties as assigned.
Position Requirements:
- Effective communication skills.
- Ability to work under minimal supervision.
- Ability to prioritize emergency calls.
- Must have high school diploma or the equivalency of the same.
- Janitorial experience helpful.
Physical Requirements:
- Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces. Mobility and flexibility and ability to climb ladders.
- Stooping: Bending body downward and forward by bending spine at the waist.
- Kneeling: Bending legs at knee to come to a rest on knee or knees.
- Crouching: Bending the body downward and forward by bending leg and spine.
- Crawling: Moving about on hands and knees or hands and feet.
- Reaching: Extending hand(s) and arm(s) in any direction.
- Standing: Remaining upright on the feet, particularly for sustained periods of time.
- Walking: Moving about on foot to accomplish tasks, and/or to move from one work site to another.
- Pusjing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
- Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.
- Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to-position.
- Grasping: Applying pressure to an object with the fingers and palm.
- Heavy work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
- Must be able to read and write in English.
- Must be able to engage in manual and mechanical snow removal.
- Vision: Visual acuity adequate to read small print and to drive a motor vehicle is required.
- Hearing: The ability to listen to and understand information and ideas presented in English in person and on the phone is required.
- Speaking: The ability to talk to others in English in person and on the phone and effectively convey information is required.
Environment:
- This position works inside and outside. The inside is heated in the winter and air-conditioned in the summer. The employee may be exposed to outside elements present at the time work is being performed including, but not limited to, exposure to heat, extreme cold, rain, snowfall, wind and humidity.
- The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes.
- The worker is subject to outside environmental conditions: No effective protection from weather.
- The worker is subject to noise: There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level
- The worker is subject to hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
- The worker is subject to atmospheric conditions: One or more of the following conditions that affect the respiratory system of the skin: Fumes, odors, dusts, mists, gases or poor ventilation.
- The worker frequently is in close quarters, crawl spaces, shafts, man holes, small enclosed rooms, small sewage and water line pipes, and other areas which could cause claustrophobia.
- The worker is required to function in narrow aisles or passageways.
- The employee is exposed to various chemicals including paint, turpentine and cleaning chemicals.
- The employee is required to operate power equipment including snow blower, power landscaping equipment, and various tools.
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Job Summary
We're seeking a organized individual to join our Field Services team. This individual will work alongside our Field Service engineers, technicians and associates to offer full administrative support, organizing and tracking workload, projects, inventory and equipment.
Reports To
Director of Field Services
Essential Functions
- Work with the Team Leaders to track and communicate project bids, Team Member workload and schedules
- Capture effective notes and action items during project bids and meetings
- Ordering and tracking distribution of supplies, tools and equipment
- Assist with maintaining necessary documentation, certifications and records
- Creating work orders and coding invoices to specific general ledger accounts within accounting software
- Provide all administrative support to the Field Services Team
- General supervision/upkeep of team shop
- Establish working relationships with vendors, Bedrock teams and the City of Detroit
Job Qualifications
- Some knowledge of the skilled trades
- Three years administrative support or other applicable experience
- General accounting knowledge or experience
- Ability to learn business processes quickly
- Strong ability to multitask, as well as anticipate and prioritize team needs
- Ability to interact effectively with individuals at all levels of the organization
- Strong organizational and communication skills
- Excellent written and verbal communication skills
- Ability to work independently and handle multiple tasks at a time
- Strong attention to detail and accuracy
- Customer service focused and ability to respond appropriately
- Strong working knowledge of Microsoft Office programs
