• Director, Amenities

    Team
    Real Estate
    Location
    US-MI-Detroit
  • Who We Are

    About Bedrock:

    Detroit-based Bedrock is a full-service real estate firm specializing in acquiring, developing, leasing, financing, and managing commercial and residential buildings. Since founding in 2011, Bedrock and its affiliates have committed more than $5.6 billion in acquiring and developing more than 100 properties in downtown Detroit and Cleveland totaling more than 16 million square feet. 

     

    Bedrock is leading Detroit’s building boom with the city’s largest and most ambitious projects. These projects meet an increasing demand for Class A office space and modern living options in a growing and technology-centric urban core, with an emphasis on ground-level activation and increased walkability. In the next five years, Bedrock plans to deliver 3,500 new residential units to the market; from City Modern, an 8.4-acre neighborhood where residents can age in place; to 28Grand, where residents use the city as their living room; to the Hudson’s project, which will soon be home to Detroit’s tallest building and most landmark address.  If so, come join us then as Bedrock is leading a movement!  For more information, visit bedrockdetroit.com or engage with us on Twitter @BedrockDetroit and Facebook.

     

    Our Core Values:  Independently Driven | Never Satisfied | Relentless Commitment to Service

     

    Why Bedrock?

    At Bedrock, we create unique experiences through real estate!  From your experience each day at the workplace to the experience we create for those who live, work, and play in our spaces, we are focused on making a lasting impression through our properties and developments.  We are looking for team members that want to make an impact in the fast-paced world of real estate, management and development and who want to be a part of a team who is changing the landscape in the cities where we work.  At Bedrock, you will be a part of an inspirational, energy-filled environment.  Come join the momentum!

    What You'll Do/Need

    Position Summary

    The Director of Amenities is responsible for the management and efficient operation of amenities, such as Eurest/Compass (food and beverage), Bright Horizons (daycare) and Wellness Center (gym). The selected candidate will develop and implement processes to promote efficient, clean, safe and customer-friendly environments for all to enjoy. The Director of Amenities is also responsible for the regular evaluation and improvement of new and existing processes.

     

    Position Responsibilities

    • Manage all amenities, including but not limited to:
      • Eurest/Compass: A food and beverage operation that includes three team member cafés and on-site catering to both the Family of Companies and Bedrock tenants
      • Bright Horizons: An employer-sponsored child care, backup care, early education and work/life solutions provider
      • The Wellness Center: A state-of-the-art fitness and wellness facility
    • Improve operational management systems, processes and best practices that guarantee organizational well-being, employee satisfaction and financial success
    • Focus on revenue generation/maximization and the financial health of operations and uses strategic vision to recommend improvements
    • Attract patrons by developing and implementing marketing and advertising programs and by working with vendor partners to develop and implement events and activities to entice patrons to utilize various amenities
    • Ensure a healthy facility environment by establishing, following and enforcing sanitation standards and procedures while complying with health and legal regulations
    • Ensure a safe and secure environment by maintaining security standards
    • Maintain operations by preparing policies and standard operating procedures; implementing production, productivity, quality and patron-service standards; and determining and implementing system improvements
    • Develop and implement new and exciting programs
    • Forecast the impact and future value of renovations/improvements to existing operations
    • Maintain professional and technical knowledge by tracking emerging industry trends
    • Maintain customer satisfaction by monitoring, evaluating and auditing services
    • Negotiate contracts with all vendors that relate to the amenities
    • Develop, interact and communicate with current and prospective tenants, vendors, contractors and other project team members
    • Regularly evaluate the pricing and demand for services offered
    • Evaluate program results, identifying and tracking changing demands
    • Identify and correct issues, and work with vendor partners to improve operations and drive patron business

    Position Requirements

    • 6 years of experience in food and beverage services, hospitality, facilities management, or other fields relevant to real estate management
    • Bachelor’s degree
    • Experience using financial data to take action and implement improvements
    • Advanced vendor management experience
    • Experience managing profit and loss
    • Ability to create, maintain and leverage industry relationships
    • Ability to work in a performance-based environment
    • Refined venue management skills
    • Proven track record of successful management of varying amenities
    • Contacts within the events, entertainment and facility operations industry
    • Excellent organization, communication and interpersonal skills
    • Demonstrated written and verbal communication skills
    • Attention to detail and accuracy, and ability to maintain confidential information
    • Ability to effectively interface with and influence team members/leadership at all levels of the organization and cross-functionally
    • Proficient knowledge of Microsoft Office Suite
    • Willingness to work and integrate with multiple partners
    • Self-confidence, sensitivity, a cooperative attitude and tact
    • Strong ability to multitask and prioritize while being agile and adaptable

    Apply/Share

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Stay Connected

    Not ready to apply? Click here to create a profile and stay connected with Bedrock.